Privacy Policy

Effective Date: December 29, 2025

Welcome to LingYuan AI Fortune-Telling (lingyuan.ai, hereinafter "we" or "this website"). Your privacy is extremely important to us. This Privacy Policy details how we collect, use, store, and protect your personal information, as well as the rights you have regarding your personal information protection.

This policy applies to all users who access and use LingYuan AI Fortune-Telling services. By using this website, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect the following types of personal information to provide better services:

1.1 Account Information

What We Collect:

• Username or nickname
• Email address
• Password (encrypted storage)
• Phone number (optional)
• Profile picture (optional)

Purpose:

• Create and manage your account
• Provide authentication and account security
• Send service notifications and important updates
• Provide customer support services

1.2 Fortune-Telling Analysis Information

What We Collect:

• Date of birth (year, month, day)
• Time of birth (hour, minute)
• Place of birth (province, city)
• Real name or name used
• Gender
• Other information necessary for fortune analysis

Purpose:

• Generate personalized AI fortune-telling analysis reports
• Provide traditional fortune-telling services such as BaZi, Zi Wei Dou Shu
• Optimize AI algorithms to improve analysis accuracy

Special Notes:

• This sensitive personal information is strictly used for providing fortune-telling services
• We will not use birth information for any other commercial purposes
• You can delete saved birth information records at any time
• We use encryption technology to protect this sensitive data

1.3 Usage Data

What We Collect:

• Access logs (access time, page URL, duration)
• Feature usage records (types and frequency of fortune-telling features used)
• Credit consumption records
• Search query content
• Device information (device type, operating system, browser version)
• IP address and geolocation (city level)

Purpose:

• Analyze user behavior to improve service quality
• Optimize website performance and user experience
• Detect and prevent fraudulent behavior
• Generate anonymous statistical data for product improvement

1.4 Payment Information

What We Collect:

• Payment method type (WeChat Pay, Alipay, credit card, etc.)
• Transaction amount and time
• Order number
• Invoice information (if requested)

Purpose:

• Process credit recharges and membership subscriptions
• Generate transaction records and invoices
• Process refund requests
• Prevent payment fraud

Security Measures:

• We use third-party payment platforms (such as Stripe, PayPal, WeChat Pay, Alipay) to process payments
• Your credit card number, CVV and other sensitive payment information is not stored on our servers
• All payment information transmission is encrypted via SSL/TLS

1.5 Cookies and Tracking Technologies

Technologies Used:

• Essential Cookies: Maintain login status, remember language preferences
• Functional Cookies: Remember user settings, save browsing history
• Analytics Cookies: Google Analytics (optional)
• Local Storage (LocalStorage): Save user interface preferences

Managing Cookies:

• You can manage or delete Cookies through browser settings
• Disabling Cookies may affect the normal use of some features
• We respect "Do Not Track" browser signals

1.6 Information Collected by Third-Party Services

We use the following third-party services that may collect additional information:

• Google Analytics: Website analytics (can be disabled in settings)
• Vercel Analytics: Performance monitoring
• Sentry (if enabled): Error log collection
• Social Login Providers (such as Google, WeChat): Authorization login information

Each third-party service follows its own privacy policy, and we recommend reviewing their policies.

2. Information Use

We use the collected information for the following purposes:

2.1 Provide Core Services

• Generate AI fortune-telling analysis reports
• Provide fortune-telling services such as BaZi, Zi Wei Dou Shu, Tarot
• Manage user accounts and credit systems
• Process membership subscriptions and payments

2.2 Improve Service Quality

• Optimize AI algorithm accuracy
• Improve website interface and user experience
• Develop new features and services
• Fix technical issues and bugs

2.3 Communication and Notifications

• Send service-related notifications (credit changes, order confirmations)
• Respond to customer inquiries and technical support requests
• Send marketing information (only with your consent)
• Send important policy updates

2.4 Security and Compliance

• Detect and prevent fraud, abuse, and illegal activities
• Comply with legal and regulatory requirements
• Protect the legitimate rights and interests of users and the company
• Respond to legal processes and government requests

2.5 Research and Analysis

• Conduct anonymous statistical analysis
• Study user behavior trends
• Improve AI model performance
• Generate industry insights reports

Data De-identification: Data used for research and analysis will be de-identified and cannot be traced to specific individuals.

3. Information Sharing and Disclosure

We promise not to sell your personal information. We only share your information in the following limited circumstances:

3.1 Service Providers

We share necessary information with the following types of third-party service providers:

• Cloud Service Providers (such as Vercel, Cloudflare): Host websites and databases
• Payment Processors (such as Stripe, PayPal): Process payment transactions
• Email Service Providers (such as Resend): Send email notifications
• Analytics Service Providers (such as Google Analytics): Website analytics
• AI Service Providers (such as OpenAI, Anthropic): Provide AI fortune-telling functions

All service providers sign confidentiality agreements and can only access the minimum information needed to perform their duties.

3.2 Legal Requirements

We may be required to disclose your information in the following circumstances:

• Comply with laws, court orders, or government requirements
• Respond to lawful requests from law enforcement agencies
• Protect our or others' rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of business assets. We will notify you before the transfer and ensure that the new entity complies with this Privacy Policy.

3.4 With Your Consent

Except for the above circumstances, we will only share your personal information with your explicit consent.

4. Data Storage and Security

4.1 Storage Location

• Primary Servers: Located in mainland China or overseas servers complying with Chinese law
• Backup Servers: Multi-region redundant backups
• CDN Nodes: Global distributed content delivery network

4.2 Storage Duration

4.3 Security Measures

We take the following technical and organizational measures to protect your data:

Technical Measures:

• ✓ Data transmission encryption (TLS 1.3)
• ✓ Database encrypted storage (AES-256)
• ✓ Separate encryption of sensitive fields (birth information, payment data)
• ✓ Regular security vulnerability scanning
• ✓ Firewall and intrusion detection systems
• ✓ Automatic backup and disaster recovery mechanisms

Organizational Measures:

• ✓ Employee confidentiality agreements and security training
• ✓ Principle of least privilege access
• ✓ Strict permission audits and logging
• ✓ Regular security reviews and penetration testing
• ✓ Security incident emergency response plan

Security Incident Notification: If a data breach occurs, we will notify affected users and relevant regulatory authorities within 72 hours.

5. AI Service Special Notice

5.1 Data Processed by AI

When you use AI fortune-telling features:

• The birth information and questions you provide are sent to AI service providers (such as OpenAI, Anthropic)
• AI providers process this data to generate analysis results
• We do not control how AI providers use or store this data
• We recommend reviewing AI providers' privacy policies:
  • OpenAI: https://openai.com/privacy
  • Anthropic: https://www.anthropic.com/privacy

5.2 Nature of AI Analysis Results

Important Disclaimer:

• AI fortune-telling results are for entertainment and reference only and do not constitute professional advice
• Results are based on a combination of traditional fortune-telling theories and AI technology, with no guarantee of accuracy
• Do not use AI fortune-telling as the sole basis for major decisions
• Consult professionals for health, legal, financial, and other matters

5.3 Data Training Statement

• We will not use your personal information to train our own AI models (unless explicitly consented)
• Some AI service providers may use de-identified data to improve their models (please review their policies)
• You can opt-out of data training (if applicable)

6. User Rights

Under the Personal Information Protection Law of the People's Republic of China and GDPR (if applicable), you have the following rights:

6.1 Right to Access

You have the right to access personal information we hold about you, including:

• Basic account information
• Fortune-telling history records
• Credit consumption records
• Transaction history

How to Exercise: Login to account → Settings → Data Download

6.2 Right to Correction

If your personal information is inaccurate or incomplete, you have the right to request correction.

How to Exercise: Login to account → Settings → Edit Profile

6.3 Right to Deletion (Right to be Forgotten)

You can request deletion of your personal information in the following circumstances:

• Information is no longer needed for its original purpose
• You withdraw consent and there is no other legal basis
• You object to processing and there is no overriding legal basis
• Information is processed illegally

Note: Some information may be unable to be deleted due to legal requirements (such as transaction records).

How to Exercise: Contact customer service or send email to support@lingyuan.ai

6.4 Right to Restrict Processing

You can request that we restrict processing of your personal information, such as:

• Store only but not use
• Use only for specific purposes

6.5 Right to Data Portability

You have the right to receive your data in a structured, commonly used, and machine-readable format and transmit it to other service providers.

How to Exercise: Login to account → Settings → Export Data (JSON/CSV format)

6.6 Right to Object

You have the right to object to:

• Processing based on legitimate interests
• Processing for direct marketing
• Processing for research or statistics

6.7 Right to Withdraw Consent

If we process data based on your consent, you can withdraw consent at any time without affecting the legality of processing based on consent before withdrawal.

How to Exercise: Login to account → Settings → Privacy Settings

6.8 Right to Complain

If you believe we have violated privacy laws, you have the right to complain to the following organizations:

• Mainland China Users: Cyberspace Administration of China or provincial/municipal cyberspace administrations
• EU Users: Data protection authority in your country
• Other Regions: Relevant local regulatory authorities

Our Response Time: Reply within 15 business days of receiving the request, which may be extended to 30 business days in complex cases.

7. Children's Privacy Protection

LingYuan AI Fortune-Telling does not provide services to children under 14 years old.

• We do not knowingly collect personal information from children under 14
• If you are a parent or guardian and discover that your child has provided personal information without consent, please contact us
• Upon verification, we will immediately delete the relevant information

8. International Data Transfers

If you are located outside mainland China:

• Your data may be transferred to mainland China or other countries/regions
• We will take appropriate measures to ensure data transfer security, including:
  • Signing Standard Contractual Clauses (SCCs)
  • Ensuring recipients provide adequate data protection
  • Obtaining your explicit consent (if required)

9. Cookie Policy Details

9.1 Cookie Types

9.2 Managing Cookies

Browser Settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data

Website Settings: Login to account → Settings → Privacy Settings → Cookie Preferences

10. Marketing Communications

10.1 Subscription Types

• Service Notifications (cannot unsubscribe): Account security, order confirmations, system maintenance, etc.
• Marketing Emails (can unsubscribe): New features, promotional activities, product recommendations
• Monthly Newsletter (can unsubscribe): Industry news, usage tips

10.2 Unsubscribe Methods

• Click "Unsubscribe" link at the bottom of emails
• Login to account → Settings → Notification Preferences
• Send email to support@lingyuan.ai with subject "Unsubscribe"

11. Third-Party Links

This website may contain links to third-party websites (such as partners, advertisements).

• We are not responsible for the privacy practices of third-party websites
• We recommend reviewing the privacy policies of third-party websites
• Clicking links means you are leaving our website

12. Policy Updates

12.1 Update Notifications

We may update this Privacy Policy from time to time. When updating, we will:

• Update the "Effective Date" at the top of this page
• Notify significant changes via email or website announcement
• For significant changes, may require you to re-consent

12.2 Types of Changes

• Significant Changes: Expansion of data collection scope, increase in sharing parties, etc. (requires re-consent)
• Minor Changes: Text optimization, legal updates, etc. (continued use deemed as consent)

12.3 Historical Versions

You can view historical versions here: [Link]

13. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy or data processing, please contact us through the following methods:

Operator: LingYuan AI Fortune-Telling Website: https://lingyuan.ai Email: support@lingyuan.ai Online Customer Service: After logging in, visit "Help Center" → "Contact Customer Service" Response Time: Reply within 48 hours on business days

Data Protection Officer (DPO): Email: privacy@lingyuan.ai

14. Applicable Law and Dispute Resolution

14.1 Applicable Law

This Privacy Policy is governed by the laws of the People's Republic of China, including but not limited to:

• Personal Information Protection Law of the People's Republic of China
• Cybersecurity Law of the People's Republic of China
• Data Security Law of the People's Republic of China

For EU users, GDPR (General Data Protection Regulation) also applies.

14.2 Dispute Resolution

In case of disputes:

1. First resolve through friendly negotiation
2. If negotiation fails, can complain to consumer associations
3. Ultimately can file a lawsuit in the people's court where the operator is located

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Last Updated: December 29, 2025

Thank you for trusting LingYuan AI Fortune-Telling! We are committed to protecting your privacy and providing secure, reliable fortune-telling services.

If you have any questions, please feel free to contact us.